Evening Administrator Job description
- West Suffolk College, Haverhill Site
- Casual, hourly contract ( Monday - Thursday evening and Saturday daytime shifts as required)
- Fixed Term until 31 st August 2025
Our diverse and hugely popular Personal and Professional Learning Department is seeking an organised, personable Evening Administrator to be the face of our evening class provision at our Haverhill Centre. The department provides education and learning opportunities for adults and young people in a variety of different subjects.
As part of this role, you will provide outstanding customer service to both internal and external visitors during our evening activities.
Role Responsibilities - To take responsibility for the smooth running of all activities being undertaken in the centre during the evenings.
- To undertake all administrative duties as required to support evening activity, and any other duties which may be required to support the daytime staff.
- To provide a front-line customer service both face to face, in writing and on the telephone.
- Monitor attendance of students on courses, supporting with registers, following up non-attendance and reporting to tutors and programme managers in a timely manner to support retention.
- Supporting on-programme progress for online courses and those where students do not attend the centre.
- Support administration duties required for exams.
Required qualifications, skills and experience - Good general education in English, Maths and ICT.
- Experience of working in an administrative or office role preferred but not essential.
- Experience of prioritising workloads in any environment.
- Experience of dealing with a wide range of people in a professional manner.
- Pleasant, courteous approach when dealing with members of the public.
- An organised, methodical and flexible approach to work.
West Suffolk College is"one of the country's leading further education and apprenticeship providers. Our apprenticeship results have consistently remained above the national average. We offer many degrees, HNCs and HNDs at our focused and inclusive" University Studies Centre . We have around 13,000 students including nearly 2,000 apprentices studying with us.
As a College, our Character Strengths and Mission Statement underpin our expectations of all our students and employees. Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.
This is an opportunity to join a hugely supportive organisation where we value, support and facilitate your professional development, as well as offering many other benefits including an attractive pension scheme, staff wellbeing initiatives and employee assistance.
This College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.
For further information please contact our recruitment team at: [email protected]
Completed application forms should be made via out recruitment portal - if you have not heard from a member of the HR Team within 14 working days, please presume your application has not been successful on this occasion.
Closing Date: 8:00am on Wednesday, 2 nd October
Interviews: To be held shortly thereafter
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age in accordance with the requirements of the Equality Act 2010.
The College is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.
All data will be processed in accordance with the Data Protection Act 2018. For more information about how we access and use your information please visit our website.
