Service Desk Technician Job description
- 37 hours per week, 52 weeks per year, Permanent
- Salary: £23,114 per annum - £23,893 per annum
We are seeking an individual who can provide service and customer support at One Sixth Form. You will be working alongside the 2 nd Line Technician to assist with any problems relating to software, hardware and networking that arise, dealing with these requests in a timely manner ensuring minimal disruption for staff and students.
The successful candidate should be able to work in a fast paced, agile team and confident to work without supervision. There may be times where you are asked to support across our other campuses so a driving license would be an advantage.
We also offer a wide range of staff benefits including: - Membership into Local Government Pension Scheme
- Family friendly policies and flexible working
- Access to our employee assistance programme
- Employee wellbeing initiatives
- Memberships and discounts - employees can sign up to various membership cards and discount schemes.
- Learning and development opportunities - including staff development days
- Funded subject course development for your role
- Range of staff communities, including EDI and neurodiverse communities
- Career progression opportunities available
Suffolk Academies Trust is currently comprised of One Sixth Form College in Ipswich and Abbeygate Sixth Form College in Bury St Edmunds. Together with West Suffolk College in Bury St Edmunds, we have formed the Eastern Education Group, which is a collective of visionary post-16 education providers. Sharing the same ambitious strategic aims, we are committed to providing outstanding vocational and academic excellence to over 15,000 students across the region.
As a College, our Character Strengths and Mission Statement underpin our expectations of all our students and employees. Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.
This is an opportunity to join a hugely supportive organisation where we value, support and facilitate your professional development, as well as offering many other benefits including an attractive pension scheme, staff wellbeing initiatives and employee assistance.
This College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.
For further information please contact our recruitment team at: [email protected]
Completed application forms should be made via our recruitment portal - if you have not heard from a member of the HR Team within 14 working days, please presume your application has not been successful on this occasion.
Closing Date: 8:00am on Thursday, 26 th September
Interviews: To be held across Tuesday, 1 st and Wednesday, 2 nd October (PM)
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age in accordance with the requirements of the Equality Act 2010.
The College is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.
All data will be processed in accordance with the Data Protection Act 2018. For more information about how we access and use your information please visit our website.
