About the Role

The Operations and Performance Coordinator sits within the Student Life directorate. This Directorate leads on activities and strategies which contribute to an outstanding further education student experience closely aligned with the college and group strategic objectives.

We work with curriculum departments on themes of personal development, behaviour and attitude (PDBA) and equality, diversity and inclusion (EDI). We directly deliver services to students including careers, work experience, progression, safeguarding, welfare, mental health and wellbeing, student enrichment, student voice. student funds and food services. We lead on relational, restorative and trauma informed practices and support the PDBA related continuing professional development and training of staff, who support students. This role has diverse responsibilities, including structuring and communicating the work of the directorate.

We reserve the right to close this job early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What You Will Do

• Lead on the day to day operations of the Student Life directorate.
• Co-ordinate quarterly reporting of performance and annual business planning for student personal development, behaviour and attitude and Student Life teams.
• Provide a central focus for the Student Life directorate, planning and co-ordinating staff training and development, activities for staff engagement and half termly directorate wide meetings and events.
• Communications and marketing activity for the directorate.

About You

• Appropriate Level 4 professional qualification or portfolio demonstrating significant experience of service delivery e.g. Business Administration, Learning and Organisational Development, Project Management, or demonstrate a willingness to undertake.
• Ability to coordinate multiple workstreams in parallel and to deliver within tight and changing requirements and deadlines using systematic approaches, e.g. project management methodologies.
• Experience of working in or demonstrate an understanding of promoting collaboration in large, complex organisations.
• Experience of influencing and supporting others to review progress and achieve improved outcomes.
• Restorative approaches and ability to relate to students and staff, and communicate effectively at all levels and with internal and external stakeholders, whether orally or in writing.
• Ability to question and challenge established procedures and policies to deliver the best possible outcome.
• Ability to utilise a solutions focused approach to impact positively on performance.

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Generous Annual leave entitlement - If you work full time, you'll get at least 39 days holiday plus bank holidays. This includes closure days at Christmas (pro rata for part time staff).
  • Support Staff 39 days
  • Academic 44 days
  • Senior Management 44 days
• Excellent Pension schemes
  • Teachers' Pension Scheme
  • Local Government Pension Scheme
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities - including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements