Online Administrator

Full Time/ Permanent

£25,526 - £27,891

St Albans Campus

Responsible for the onboarding of our online students. This includes checking funding eligibility, conducting initial assessment, information, advice, guidance and induction to ensure an excellent student experience.

The post will include producing reports from the online platform to track and monitor students engagement and progress.

You will be the first point of contact for all online students with any technical or course difficulties.

Key Skills:

Essential

• GCSE A-C or equivalent maths and English
• Excellent customer service skills
• Ability to work on own initiative
• Problem solving skills

Desirable

• Customer service or business admin qualification

WHAT WE OFFER:

• Automatic entry into the Local Government Pension Scheme
• Generous Annual Leave - 30 days pro rata
• Excellent CPD Opportunities to grow and develop through membership and coaching
• Free onsite parking
• Subsidised onsite restaurant
• A cycle scheme and discounted gym membership
• Opportunities for flexible working
• Staff awards - Recognition of positive contributions & celebration events
• Employee Assistance Programme
• Discounts on OASIS Beauty treatments at WGC Campus!
• UNO Bus scheme - Discount fares on all UNO routes within Hertfordshire, staff and students need to show their ID badges when boarding the bus
• Discounted and/ or free events e.g. - Oakfest, Lambing weekend, Zoo etc!