Senior IT Infrastructure Engineer

 £34,110 - £38,242 per annum

37.5 hours per week

Permanent

About Us

Hartpury University and Hartpury College are among the UK’s leading specialist education providers. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas.  

Hartpury is committed to promoting a diverse and inclusive community. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to ED&I we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to ED&I, please click here.

About the Role

• Install and support PCs, desktop platforms and associated desktop software using Microsoft Configuration Manager and Intune.
• Install, configure, support, and maintain our telephony services and systems, as well as mobile phones using MAM and MDM via Intune.
• Develop and maintain documentation for our ICT Knowledge Database, including technical instructions and user guides.
• Collaborate with the Infrastructure and Security Team Leader and colleagues to ensure a well-designed and fit for purpose business continuity and disaster recovery plan that meets the needs of the wider organisation.
• Install, support and maintain our corporate infrastructure including network equipment (such as Edge Switches, Wi-Fi APs), corporate servers, network printers and associated software and scripts for both on-premises and cloud-based installations.

About You

• COMPTIA IT Fundamentals, A+ or similar professional qualification.
• Technical knowledge of Microsoft technologies including AAD, Intune / MDM / MAM.
• Technical knowledge of networking and firewalls.
• Exposure to the ITIL framework.

We offer a fantastic package of staff benefits including:

• Hybrid working
• 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
• Wellbeing support including our Employee Assistance Programme
• Generous pension scheme (LGPS)
• Employee Discounts Scheme
• Onsite fitness facilities
• Support for continuous professional development
• Flexible working opportunities available
• Enhanced maternity, adoption and paternity leave
• Training can be provided where required

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. 

Click the button below to apply online.

Click here to view the full Job Description and Person Specification.

The closing date for receipt of applications is 8th September 24.

Interviews will be held from w/c 16th September 24.

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Candidates must be able to demonstrate their eligibility to work in the UK.