About the Role

This role is responsible for coordinating and delivering high-quality student recruitment events and education engagement activities for Luminate's HE institutions (Leeds Conservatoire and University Centre Leeds), with the objective of increasing student recruitment and meeting relevant Access and Participation targets. Activities will take place on-campus, online and in external settings such as schools and colleges.

Reporting to the Education Engagements & Recruitment Manager, you will work closely as part of a busy team to ensure that applicants, key influencers and colleagues receive a high-quality level of customer service. The post holder will manage, review and develop relationships with external stakeholders (such as feeder schools, colleges and groups) to support applications to Luminate's HE institutions. They will also be expected to coordinate internal stakeholders when managing recruitment event logistics.

The post holder will manage and oversee the workload, training and development of the Education Engagements & Recruitment Apprentice.

The role is ideal for someone enthusiastic and customer focused, who is passionate about student recruitment.

Occasional evening and weekend work required, which will include travel around the UK and overnight stays.

What You Will Do

1. Coordinate and manage a range of high-quality education engagements and student recruitment events for Luminate's HE institutions. This includes activities on campus, at external sites and online, ensuring an excellent experience for applicants and support for academic colleagues.
2. Deliver a plan for ensuring that Luminate's HE recruitment events are innovative, interactive, and engaging, working closely with internal stakeholders, other professional departments, and the wider marketing and student recruitment team to deliver an excellent customer experience.
3. Collaborate with relevant colleagues in the admissions, digital and strategic marketing teams to ensure that recruitment events are well promoted and that communications and web content for recruitment events are optimised for an excellent visitor experience.
4. Maintain positive external relationships with key events venues and suppliers.
5. Play a key role in the Leeds Conservatoire Futures scheme - managing, reviewing and developing relationships with key practitioners from schools, colleges and community groups to support access to Higher Education.

1. Plan, facilitate and deliver relevant and accessible presentations to potential applicants online and in-person about a range of educational topics to encourage students to consider their HE options at Luminate.
2. Responsible for the workload, training and development of the Education Engagements & Recruitment Apprentice, including monitoring performance and providing the post-holder with accurate information regarding administrative policies and procedures.
3. Coordinate the recruitment, training and work allocation of student ambassadors to support a range of recruitment activities each year, providing on-going support for them during their employment with us.

About You

• Experience of planning events in an educational setting
• Experience of delivering high-quality activities, tailored to specific audiences (E.g: events, presentations, recruitment fairs, workshops, talks)
• Experience of building successful relationships with internal and external stakeholders
• Experience of monitoring, evaluating and assessing the effectiveness of activities
• Good events management skills, including logistical planning, risk assessment, and innovative delivery
• Efficient approach with a strong attention to detail
• Excellent organisational skills and ability to own project delivery
• Strong customer focus with a track record in delivering outstanding customer service

Benefits

There are plenty of benefits available to our staff members, here are just a few:

• Annual leave entitlement - If you work full time, you'll get at least 27 days holiday plus bank holidays and up to 5 discretionary closure days at Christmas (pro rata for part time staff).
  • Support Staff 27 days (increasing to 32 days after 5 years service)
  • Academic 37 days
  • Senior Management 37 days
• Generous Pension schemes
  • Teachers' Pension Scheme
  • Local Government Pension Scheme
• Memberships and discounts - employees can sign up to various membership cards and discount schemes such as TOTUM card (formerly NUS card).
• Travel and commuting - discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
• Learning and development opportunities - including staff development days
• Employee wellbeing initiatives
• Flexible and hybrid working opportunities - this will vary depending on role requirements