Role: Student Services Manager - Residential (Live-in)

Location: Shuttleworth College - Old Warden

Salary/Benefits: Salary from £38,541 DOE and Qualifications

Hours/Weeks: 37 hrs per week

Contract Type: Fixed Term (1st October 2025) - Full Time

About the role:

We are currently seeking a Student Services Manager to join our Student Services Department at The Bedford College group.

As a Student Services Manager you play an important role in the success of our students through:

• Leading the Shuttleworth Team to Support Residential Students
• Regularly auditing the condition of the halls of residence, and liaising with colleagues to ensure improvements are made promptly where needed.
• Supporting the Designated Persons, Staff and Students in relation to personal and health-related issues
• Improving the student experience by offering outstanding levels of customer service

About you:

• Degree level qualification or appropriate experience
• Professional qualification in Level 4 Leadership and Management or willingness to complete within a specified time period.
• Good all round level of education to include Maths and English to GCSE (Grade A - C) or equivalent level (level 2)
• High level of computer literacy skills
• Safeguarding experience/qualificationA successful track record of leading and managing high performing teams
• Demonstrate a competent knowledge of Student Voice participation
• Demonstrable knowledge of Equality and Diversity.
• Up to date knowledge and significant experience of dealing with all aspects of safeguarding young people and vulnerable adults and the Prevent Agenda
• Significant experience of working in a cross college safeguarding role to include policy and procedure setting, training and working with external agencies
• Able to demonstrate excellent verbal and written communication skills, with a high level of attention to detail
• Demonstrate a commitment to the process of continuous review and improvement.
• Excellent interpersonal skills and the ability to build effective working relationships.
• Responsibility for promoting and safeguarding the welfare of children, young people and vulnerable adults and for raising any concerns

Interviews to be held on 15th August 2024

Successful candidates must also be able to demonstrate alignment to our organisational VISION values:

• Valuing Teamwork - We are one team who by working together can achieve great things, respecting the opinion and valuing the contribution each of us makes.
• Improving Continuously - We challenge ourselves to always do better by trying new things, sharing knowledge, reflecting on practice and learning from others.
• Student Centred - At our heart is always doing what is best for our students. We consider students in all of our decision making to create positive outcomes and memorable experiences for every student.
• Inclusive - We celebrate differences and diversity, recognising that we can learn from each other.
• Open and Caring - We care about the wellbeing of our staff, our students, our community and wider society, creating an environment built on trust where we listen, engage with and support each other.
• Nurturing Education Excellence - We promote educational excellence by delivering programmes that challenge our students to achieve their ambitions.

About The Bedford College Group
The Bedford College Group was formed in 2017 following the merger of Bedford College and Tresham College and is now the largest provider of education in the South East Midlands, with over 15,000 students passing through our doors each year.

Today, the Group is made up of a family of colleges across Bedfordshire and Northamptonshire:"Bedford College, Central Bedfordshire College and"Tresham"College"in the towns of Bedford, Dunstable, Leighton Buzzard, Corby, Kettering and Wellingborough;"Shuttleworth"College,"a specialist land-based college; The Bedford Sixth Form, (the only dedicated sixth form in Bedford); The Corby Sixth Form, (opened in September 2023); and the National College for Motorsport"alongside"Silverstone"race circuit."To widen accessibility to education and training, the Group also has community-based Learning Centres in Bedford, Corby and Kettering which offer IT training.

Safeguarding our Students
The Bedford College Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be subject to thorough vetting process which includes, an enhanced DBS check and satisfactory references.

This post is exempt from the Rehabilitation of Offenders Act 1974. The Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. The Bedford College Group's policy on Employment of Ex-Offenders is attached to this vacancy.

Candidates who are barred from working with children are reminded it is a criminal offence to apply for this post.